Professional Scrum™ with User Experience

Bridging the Gap Between Scrum, UX and Design Practices

Professional Scrum^TM with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class. The course also includes a free attempt at the globally recognized Professional Scrum with User Experience I certification assessment (PSU I). 

Learning outcomes

Students will leave the class understanding:

• How a cross-functional Scrum Team can include UX specialists
• How to account for, manage, prioritize and include UX work in the Backlog
• How to balance discovery and delivery within a Scrum Team
• How Scrum Teams create customer feedback loops within a Sprint
• How to ensure customer insight is included in Scrum events and decision-making
• What the Definition of “Done” is in a world of continuous learning
• How UX can inform better development decisions

Who should attend

• Scrum Masters and Product Owners who will learn how to integrate the UX specialty with what they already know about the power of self-organizing cross-functional teams . This will enable them to help Development Teams to learn about the customer, plan learning/discovery/design work, and still deliver “Done” product each Sprint.
• People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog. Learn how to lead cross-functional teams in discovery work and align the work of the team around learning and delivering value to users. 
• Anyone involved in the delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialties. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Course contents

Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum. 

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog ordering and delivering “Done” Increments every Sprint.  You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

Professional Scrum with User Experience is an excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialties. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Course Topics

• Understand how Scrum with UX enhance continuous learning
• Framing work as problems to solve
• Outcomes over outputs
• Managing UX work in Scrum
• Focus on users
• Experimentation

Course fees

Fees per person

Professional Scrum with User Experience Course + Certificate Exam

• $1350 + gst

The fee includes:

• Course presentation by Tier-1 international standard fully-accredited trainer
• Official Scrum.org course workbook printed in colour
• A copy of the official Scrum Guide
• Professional Scrum with User Experience Certificate Exam – one voucher
• Full catering including proper sit-down lunch each day

Certificate Exam

When you take the ALC PSU course you will receive a voucher for the Professional Scrum with User Experience Level I (PSU I) assessment exam. The exam is taken online after the course at a time of your choosing.

When you attend a Scrum.org training class you learn the importance of inspection, adaptation, and fast feedback cycles. To reinforce those concepts, if you attend the Scrum.org class and attempt the certification assessment within 14 days but do not achieve the required score, you will be given a 2nd attempt at no additional cost.

PMI PDU Credits

Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum with User Experience (PSU). Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI’s “Education courses provided by other third party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.